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FAQ

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Frequently Asked Questions

ANGEL is a Prepaid Mastercard issued by ePaylinks Technology Co. Ltd under the license of Mastercard Asia/ Pacific Pte Ltd. ANGEL Mastercard is accepted at over 33 million locations in over 210 countries; it's very widely accepted by online merchants as well. ANGEL Mastercard also allows you to withdraw cash at any ATM worldwide that bears the Mastercard / Cirrus logo.

The ANGEL Card is a prepaid Mastercard®. ANGEL Card does not provide any credit; cardholder has to top up before use.

ANGEL Card offers cardholders a simple solution for bill payments while travelling overseas or shopping online with overseas merchants. ANGEL also provides cardholders with discounts and privileges at various merchants and service providers around the world. Exclusive ANGEL Mastercard offers and privileges are regularly updated on the ANGEL App or www.CardAngel.com.

There are 3 types of ANGEL cards: 1-star, 3-star and 5-star with HKD, RMB and USD accounts.

There are differences on the security level, maximum account balance and transfer limit. 3-star and 5-star ANGEL cards can be stopped via the report loss system thereby reducing cardholders’ risks. For details please refer to the Limits and Fees Table.

Cardco Hong Kong Limited is in partnership with ePaylinks Technology Co., Ltd (“ePaylinks”), the issuer of ANGEL - [安游] - a prepaid Mastercard for Mainland Chinese Travellers. ANGEL is issued and circulated pursuant to the license from Mastercard Asia/Pacific Pte. Ltd. ePaylinks is an authorised issuer of prepaid Mastercard® with the Stored Value Facility (“SVF”) license SVF0011 issued by the Hong Kong Monetary Authority (“HKMA”).

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